Sunday, December 21, 2008

Don’t AFFECT to My House

Internet services disrupted until Dec 31

KUALA LUMPUR: Telekom Malaysia Berhad (TM) has reported a disruption in its Internet services due to circuit faults on the submarine cable network linking Malaysia and Europe, and said the services would be completely restored by Dec 31.

TM said in a statement Sunday that customers using its Internet services may experience slow browsing.

Access to websites hosted in Europe and that those using other IP (Internet Protocol) services such as Virtual Private Networks (VPNs) and other critical business applications linked to Europe may also experience some service degradation.

It said the affected cables, on the Southeast Asia-Middle East-Western Europe 4 (SMW4) submarine network between Palermo in southern Italy and Alexandria in northern Egypt, were being repaired and that some of the links had meanwhile been rerouted to ease congestion.

During the restoration process, traffic to northern America may experience minor degradation while traffic to other countries is unaffected, it said.

Customers can call TM at 100 and select “Internet Services” or email TM at help@tm.com.my regarding Internet-related problems, it added. – Bernama

(extracted from The Star – 21 December 2008)

Adrian says: I hope such situation doesn’t affect to my house because I really need internet access DESPARATELY!

2 comments:

Ken said...

Gosh!! *Pray* Don't kena me oso... Hahaha...

Adrian Foo (符显杨) said...

Gosh!! *Meditate* Don't wanna have an unhappy X'mas gift... Hahaha...